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Privacy Policy.

Effective Date: March 12, 2026Last Updated: May 22, 2026

1. Introduction

Stark Exterior Construction Group operates this landing page at https://stormresponse.starkecg.com alongside our main site at https://starkecg.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when visitors interact with this Site and our Services.

By accessing the Site, you acknowledge that you have read and agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

Information voluntarily submitted includes:

  • Contact form details (name, phone, ZIP, project type, message)
  • Consultation, estimate, or appointment requests
  • Communications via info@starkecg.com or telephone
  • Storm damage assessment requests
  • Property information for inspections or projects
  • Feedback, testimonials, or reviews
  • Mobile phone numbers for SMS consent

2.2 Property and Project Information

Information related to properties includes:

  • Property address and location details
  • Photographs and videos of roof/exterior conditions
  • Inspection reports and maintenance records
  • Insurance claim documentation
  • Project scope details and contract terms

2.3 Information Collected Automatically

Automatic collection includes:

  • Internet Protocol (IP) address
  • Browser type, version, and language preferences
  • Operating system and device type
  • Referring website URLs and exit pages
  • Pages viewed and time spent on Site
  • Date and time of visit
  • Geographic location data (city/region level)

2.4 Cookies and Tracking Technologies

The Site uses cookies, web beacons, pixels, and similar technologies. Cookie preferences can be managed via the consent banner that appears on first visit (powered by CookieYes), and via your browser settings. Disabling cookies may limit certain features.

3. How We Use Your Information

Information is used for:

  • Responding to inquiries and appointment bookings
  • Providing exterior construction, roofing, and maintenance Services
  • Preparing estimates, proposals, and contracts
  • Conducting inspections and assessments
  • Storm damage assessment and insurance support
  • Project status and scheduling communications
  • Sending marketing materials (with consent where required)
  • Improving Site and Services
  • Monitoring usage trends and performance
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations
  • Enforcing terms and policies

4. SMS/Text Message Communications

Stark Exterior Construction Group collects verbal opt-in consent for SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers receive disclosures that “Message and data rates may apply,” “Message frequency may vary,” and can “text HELP for support and STOP to unsubscribe at any time.” Phone numbers are not shared with third parties for marketing purposes.

5. Disclosure of Your Information

The company does not sell personal information to third parties.

5.1 Service Providers and Contractors

Information may be shared with trusted vendors, subcontractors, and service providers assisting with business operations and Services delivery. These parties maintain confidentiality and use information only for disclosed purposes.

5.2 Insurance Companies and Adjusters

Property documentation, inspection reports, and damage assessments may be shared with insurance companies, adjusters, and claims process participants when authorized.

5.3 Legal and Regulatory Requirements

Information may be disclosed when required by law, regulation, subpoena, court order, or governmental request, or when necessary to protect rights, safety, investigate fraud, or respond to legal proceedings.

5.4 Business Transfers

In merger, acquisition, reorganization, asset sale, or bankruptcy scenarios, information may transfer to acquiring or successor entities. Notification will be provided.

5.5 With Your Consent

Information may be shared for other purposes with express consent.

6. Third-Party Websites and Services

The Site contains links to third-party websites and social media platforms (Facebook, Twitter, LinkedIn, Instagram). The company is not responsible for third-party privacy practices, content, or security. Third-party services such as hosting providers, analytics tools, and embedded maps may independently collect information through cookies and tracking pixels.

6.1 Specific Third Parties Used on This Landing Page

This landing page uses the following third-party services to deliver functionality, security, and measurement:

7. Cookies and Tracking Technologies

7.1 Types of Cookies

The Site uses:

  • Essential Cookies: Required for functionality, security, and accessibility
  • Analytics and Performance Cookies: Understand visitor interaction; includes Google Analytics
  • Functional Cookies: Remember preferences for personalization
  • Marketing and Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

7.2 Managing Cookies

Use the on-page consent banner to grant or withdraw consent anytime. Your browser also allows cookie management through its settings. Disabling cookies may affect feature functionality. Visit www.allaboutcookies.org for additional information.

7.3 Do Not Track Signals

The Site does not currently respond to “Do Not Track” signals; manage preferences through the consent banner or browser settings.

8. Data Security

The company implements commercially reasonable administrative, technical, and physical security measures including encrypted data transmission (SSL/TLS), secure server environments, access controls, and regular assessments. No electronic transmission or storage method is completely secure; transmission occurs at user's own risk.

9. Data Retention

Personal information is retained only as necessary to fulfill collection purposes, provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Unneeded information is securely disposed through rendering electronic records unreadable or destroying physical records, complying with the Illinois Personal Information Protection Act (PIPA).

10. Your Rights and Choices

10.1 Access and Correction

Users may request access to held personal information and correction of inaccuracies using Section 15 contact information.

10.2 Deletion

Users may request deletion of personal information, subject to legal exceptions. Response occurs in reasonable timeframe with explanation if unable to comply.

10.3 Opt-Out of Marketing Communications

Marketing email recipients may unsubscribe via email instructions or direct contact. SMS recipients may reply “STOP” to any message. Transactional communications regarding active projects remain unaffected.

10.4 Cookie Preferences

Manage preferences through the on-page consent banner or your web browser settings anytime.

11. State Privacy Law Compliance

11.1 Illinois Personal Information Protection Act (PIPA)

The company complies with PIPA (815 ILCS 530). Data breaches are notified to affected individuals expeditiously without unreasonable delay. Breaches affecting 500+ Illinois residents trigger Illinois Attorney General notification.

11.2 Illinois Biometric Information Privacy Act (BIPA)

The company does not collect, capture, store, or obtain biometric identifiers or information. Future practice changes require policy updates and written consent under BIPA.

11.3 California Residents

California residents under CCPA/CPRA may have rights regarding personal information collection, usage, deletion requests, and sale opt-out. The company does not sell personal information. Exercise rights via Section 15 contact information.

11.4 Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy legislation may have additional rights. The company complies with applicable requirements; contact Section 15 to exercise rights.

12. Children's Privacy

The Site and Services are not directed to individuals under 18. Personal information from children under 18 is not knowingly collected; if discovered, it is promptly deleted. Parents/guardians believing their child provided information should contact Section 15 immediately.

13. Testimonials and Reviews

Published testimonials and reviews grant permission for first name, last initial, and feedback content publication on the Site and marketing materials. Update or removal requests use Section 15 contact information.

14. Changes to This Privacy Policy

The company reserves the right to update, modify, or replace this Privacy Policy anytime. Material changes update the “Effective Date” and provide additional notice where legally required. Continued Site use after changes constitutes acceptance of revised terms. Periodic review is encouraged.

15. Contact Information

Stark Exterior Construction Group
Address: 2000 Center Dr, Hoffman Estates, IL 60192
Phone: +1 847-584-3222
Email: info@starkecg.com
Website: https://starkecg.com